Nelson City Council will not carry out water meter readings during the COVID-19 Level 4 shutdown.

This is to ensure the continued safety of the public and our meter readers who are usually required to attend properties.


Reading of both residential and commercial water meters and the subsequent invoicing will recommence once the lockdown is over.

If people are having difficulty paying their water accounts, please call the Customer Service Centre on 03 546 0200 or email enquiry@ncc.govt.nz to discuss a manageable payment arrangement.